At ProPhase, we believe that in order to make the most out of our talent pool and business performance, it is important to create and maintain a positive company culture.

We go out of our way to help our employees build a sense of belonging, individual identity as valued contributors to the company’s goals, team support, open communication, and professional development.

Our mission and company values are our plan for success.  We use them to guide us on how we do business, how we interact among ourselves, with our customers and with our partners.

Our Mission

We are committed to improving training methods and techniques in psychometrics and practical use of rating scales for mental health and healthcare professionals, and redefining an industry standard for the way training programs are delivered, with respect to:

• quality of curriculum objectives and content
• value and practical application of content
• trainer performance and competency
• elimination of redundant materials and information

We help clinicians generate both reliable and valid data that:

• promote therapy effectiveness
• encourage evidence-based approaches to mental health treatment
• improve research methodologies

Our Company Values 

Customer Satisfaction

We pride ourselves on our ability to build lasting relationships with our customers.  We strive to meet or exceed our customer’s expectations by providing easy accessibility to our people, being flexible, responsive and acting with a sense of urgency.

Excellence

Excellence is the core of our reputation and credibility. We strive for a high standard of quality in our services and deliverables.  We do it through performance, credible content, reliability and conformance.  Our people are carefully selected from industry and academia around the world and represent talent, expertise, experience, high intellect, common sense, creative insight and passion for what we do.

Integrity

We deliver excellence by being accountable for conducting business in a professional manner, taking pride in our work and doing it with respect for our customers and their needs.  We build strong relationships by openly communicating with customers, employees, partners and vendors.

Innovation

We are tuned in to our industry and we feel its pulse at all times.  Our industry is very dynamic and our customers are all about innovation and change.  We pride ourselves on being adaptable, creative, skilled to handle new trends and combine them with best practices.  Given our expertise and processes, we deliver our services quickly and efficiently without compromising quality, and provide superior value.

Results-Driven

We are committed to creating and maintaining a culture that strives on accountability and performance to make an impact, to help us grow and to continue to make a difference.  We pursue our goals with determination and resilience.

Empowerment

To us, empowerment equals better performance.  Each of us possesses a unique set of skills, expertise and experience that complement the dynamics of our teams and projects.  Our people are ready and willing to take on new challenges and we enable each of them to do what they do best to reach their full potential.